Introduction
AlbertFit respects your privacy and is committed to transparency about how personal information is collected, used, and protected.
This Privacy Policy explains how AlbertFit handles information provided through our website, including contact forms, customer inquiries, product orders, and other website interactions.
By using our website, you acknowledge the privacy practices described in this policy. Where required by applicable law, AlbertFit will obtain your consent before collecting or processing certain personal information.
This policy applies to the AlbertFit website and its associated online services.
1. Information We Collect
AlbertFit may collect personal information when visitors contact us, create an account, place an order, or interact with our website.
Depending on the services used, this information may include:
- Contact information: Name, email address, phone number, and information provided through our contact forms.
- Order information: Billing and shipping addresses, products purchased, order totals, and transaction history.
- Account information: Usernames, account preferences, and information associated with registered customer accounts.
- Payment information: Transaction details and payment confirmation information provided by authorized payment processors. Payment card information may be handled directly by payment providers rather than stored on AlbertFit’s servers.
- Technical information: IP addresses, browser information, cookies, and website activity data collected through WordPress, WooCommerce, and other website technologies.
- Communications: Messages, inquiries, and other information voluntarily submitted to AlbertFit.
The information collected depends on which website features and services a visitor uses.
2. How We Use Your Information
AlbertFit may use personal information collected through our website for the following purposes:
- Customer communication: To respond to questions, provide support, and communicate about products or services.
- Order processing: To process eligible purchases, verify payments, coordinate shipping, and manage returns or refunds.
- Account management: To administer customer accounts and provide access to available website features.
- Website operations: To maintain website functionality, troubleshoot technical issues, and improve the customer experience.
- Security and fraud prevention: To protect our website, customers, and business operations against unauthorized activity.
- Legal compliance: To meet applicable legal, tax, accounting, and recordkeeping obligations.
- Email notifications: To send contact-form acknowledgments, order-related communications, and other necessary service messages through authorized email providers.
AlbertFit does not use contact-form submissions as consent to receive promotional marketing emails.
If AlbertFit introduces marketing communications, customers will be given appropriate notice and consent or opt-out choices as required by applicable law.
3. Sharing Information With Service Providers
AlbertFit may share personal information with trusted third-party service providers when necessary to operate our website, process eligible orders, communicate with customers, and fulfill business obligations.
These services may include:
- Website and e-commerce services: WordPress and WooCommerce, which support website functionality, customer accounts, and order management.
- Email and contact services: Contact Form 7, FluentSMTP, and Google Gmail, which help process customer inquiries and deliver email notifications.
- Payment processing: Authorized payment providers that process eligible transactions. Payment information is handled according to the applicable provider’s privacy and security practices.
- Shipping and fulfillment: Delivery companies and fulfillment partners that require relevant order and shipping information.
- Website hosting and security: Providers that support website hosting, maintenance, security, and technical operations.
AlbertFit does not sell customer personal information to third-party data brokers.
Personal information may also be disclosed when required by applicable law, to protect legal rights, or to investigate suspected fraud or security incidents.
Third-party providers may process information under their own privacy policies and contractual obligations.
4. Cookies & Website Technologies
AlbertFit uses or may use cookies and similar technologies to support website functionality, improve security, maintain user preferences, and operate available shopping features.
Cookies are small data files stored on a visitor’s device. Depending on the website features used, they may help:
- Remember shopping cart contents and customer sessions.
- Maintain account login sessions and website preferences.
- Remember age-gate acknowledgment settings.
- Support website security and technical functionality.
- Provide website performance or analytics information when applicable.
Some cookies are necessary for website functionality, while others may be optional.
Visitors can manage or restrict cookies through their browser settings. Disabling certain cookies may affect website features.
AlbertFit will provide any additional cookie notices or consent options required by applicable law.
Third-party services integrated with the website may use their own cookies or similar technologies, subject to their applicable privacy practices.
5. Data Security & Retention
AlbertFit takes reasonable administrative and technical measures to help protect personal information against unauthorized access, disclosure, alteration, or loss.
These measures may include secure website connections, restricted administrative access, account authentication, software updates, and the use of reputable service providers.
No method of electronic transmission or storage is completely secure. AlbertFit cannot guarantee absolute security.
Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this policy, meet applicable legal or accounting obligations, resolve disputes, or protect legitimate business interests.
Different categories of information, including customer orders, contact-form inquiries, email records, and website logs, may have different retention periods.
When information is no longer required, AlbertFit will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
6. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding the personal information AlbertFit maintains about you.
These rights may include requesting access to personal information, correcting inaccurate information, requesting deletion of eligible information, or receiving information about how your data is used.
To submit a privacy-related request, please contact AlbertFit at:
AlbertFit may need to verify your identity before processing certain requests to help protect personal information from unauthorized disclosure.
Some information may need to be retained to comply with legal obligations, maintain transaction records, prevent fraud, or resolve disputes.
AlbertFit will review and respond to verified privacy requests in accordance with applicable law.
Nothing in this Privacy Policy limits rights provided under applicable privacy or consumer protection laws.
7. Children’s Privacy
AlbertFit’s website is intended for a general audience and is not directed toward children under 13 years of age.
AlbertFit does not knowingly collect personal information from children under 13 without appropriate parental or guardian consent where required by law.
If AlbertFit becomes aware that personal information has been collected from a child under 13 in violation of applicable law, reasonable steps will be taken to delete that information.
Parents or guardians who believe a child has provided personal information through our website may contact AlbertFit at:
Certain website content, including peptide-related educational materials, is restricted to visitors aged 18 or older. Age Gate acknowledgment is used to restrict access to designated content, but it does not independently verify a visitor’s identity or age.
8. Google Services & Email Communications
AlbertFit uses Google Gmail, together with FluentSMTP and Contact Form 7, to send and receive website-related communications.
These communications may include customer inquiries, automatic contact-form acknowledgments, order-related notifications, and customer-support responses.
When visitors submit a contact form, information such as their name, email address, subject, and message may be transmitted through our website and email service providers to facilitate communication.
AlbertFit’s Gmail connection uses Google’s authorization system to permit website-generated email sending. This connection is intended for authorized business communications and does not require website visitors to sign in to Google.
AlbertFit does not use information received through Google API services to sell personal information or conduct third-party advertising.
Google may process information associated with these communications according to its applicable privacy policies and service terms.
For more information about Google’s privacy practices, visit https://policies.google.com/privacy.
9. Changes to This Privacy Policy
AlbertFit may update this Privacy Policy periodically to reflect changes in website functionality, business operations, service providers, or applicable laws.
When updates are made, the revised Privacy Policy will be posted on this website with an updated effective date.
If a change materially affects how personal information is collected, used, or shared, AlbertFit will provide additional notice or obtain consent when required by applicable law.
Visitors are encouraged to review this Privacy Policy periodically to stay informed about how their information is handled.
Any changes will take effect as stated in the updated policy, subject to applicable legal requirements.
10. Contact & Privacy Inquiries
If you have questions about this Privacy Policy, how AlbertFit handles personal information, or wish to submit a privacy-related request, please contact us at:
AlbertFit Customer Support
Email: albertfitorders@gmail.com
We will review privacy-related inquiries and respond in accordance with applicable laws and our established customer-support procedures.
Effective Date: November 12, 2026